Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the The Green Pet Shop Cool Pet Pad in Small, Sage Grey, a self-cooling mat designed to help dogs and cats weighing 9 to 20 pounds find a cool, calming spot after walks, playtime, or warm days. The surface features a muted sage tone that blends with home interiors, while the pad itself relies on a non-toxic gel to deliver a cooling touch without water, electricity, or refrigeration. Ready to use from the moment your pet lies down, this mat offers a practical, mess-free way to create a cooler resting place indoors or in shaded outdoor spaces.
Designed to be placed anywhere your furry friend relaxes, the pad is cool to the touch and ready to provide a refreshing sensation after activity. Use it on the floor, sofa, or inside a crate or kennel. Its lightweight, foldable design makes it simple to carry for travel, vet visits, or trips to the park, so your pet can have a cool spot wherever you go. The mat is suitable for indoor use or in shaded outdoor areas, offering a comforting option during warmer days or for pets who instinctively seek the cold spot on the floor.
Small size is designed for dogs and cats weighing 9-20 pounds, making it a good fit for many smaller pets and cozy resting areas. Consider your pet’s typical lounging spots when placing the pad for best results.
With The Green Pet Shop, you get a simple, practical cooling option that complements everyday pet care. It is designed to offer a refreshing surface for pets who enjoy a cooler resting place, without making promises about outcomes, and it can be part of a flexible, pet-centric routine.
Q: How does the Cool Pet Pad stay cool without water or electricity?
A: The pad uses a pressure-activated gel that chills on contact and recharges after 15-20 minutes of non-use.
Q: What size is the Small pad designed for?
A: Small size is for dogs and cats from 9 to 20 pounds; suitable for floor, crate, or travel use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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