Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Toozey Outdoor Cat House is designed to be a dependable, dry refuge for stray, barn, and feral cats. Constructed with scratch‑resistant PVC mesh and a seamless ultrasonic stitch, the shell stays sturdy through wind, rain, and sun. A 5.1‑inch elevated base helps keep the interior away from damp ground, while the exterior is shaped to resist weather and rough play alike. Inside, cats discover a cozy, protected space that feels calm after a long day outdoors.
A removable thermal aluminum film lining works with the shelter’s interior to minimize heat loss, helping to maintain a cozy space when outdoor temperatures dip. The result is a shelter that can feel noticeably warmer during chilly evenings without adding bulk or weight.
Designed for outdoor settings such as garages, porches, and patios, this cat house offers a cozy retreat for stray or feral cats that roam nearby. Its durable build and insulated interior make it a practical option for year‑round use, especially where shelter is scarce or inconsistent.
Along with the shelter shell, you’ll find a heating pad and a weather‑proof extension cord, enabling warmth in cold weather and flexible placement to fit existing outdoor spaces.
Q: Does this shelter include a heating pad and is it safe for outdoor use?
A: Yes—it's equipped with a heating pad and a long waterproof extension cord for winter warmth; follow use guidelines for safety.
Q: How weatherproof is the shelter and where can it be placed?
A: The shell is 100% waterproof with elevated base and insulation, suitable for garage, porch, or patio environments.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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