Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Toozey Outdoor Pet Heating Pad offers a generous 28x16 inch surface designed to provide steady warmth for dogs and cats in sheltered spaces—from cat houses to porches and beyond. Built for outdoor or indoor use, it blends comfort with practical engineering so pets can settle in for a snug rest.
Engineered for reliability, the pad features a multi-layer protection structure and UL-certified heating wire to help guard against overheating and burns. A soft PVC envelope provides waterproofing and flame retardancy, while a built-in temperature sensor actively manages heat levels to help maintain a comfortable surface for your pet.
Thermostatic heating maintains a reassuring warmth in the range of about 100.4℉ to 107.6℉ (38℃–42℃). The M size uses roughly 50 watts, which helps balance comfort with mindful energy use on chilly days.
A 69-inch cord with a steel-encased chew guard supports safer placement in outdoor shelters, dog houses, barns, porches, or garages without limiting where you can set it. The inner pad is waterproof, and a plush cover adds softness and easy care for longer-term use.
In addition to cold-season warmth, the pad is suitable for newborn puppies or kittens and for pets that prefer a warm resting spot during other seasons. Its compact footprint makes it a flexible option for various pet spaces without overwhelming the area.
Unfold the pad fully and keep it flat during operation. If the pad is pressed into a corner by your pet, gently reposition it and ensure the plush cover is in place before use.
Q: Is the Toozey Outdoor Pet Heating Pad suitable for indoor and outdoor use?
A: Yes. It’s designed for indoor and outdoor use, with a waterproof inner pad and a long chew-resistant cord.
Q: What safety features does the pad offer?
A: It includes multi-layer protection, UL-certified heating wire, a built-in temperature sensor, and overheat protection.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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