Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Topmart presents a thoughtfully redesigned foam ramp that helps pets move between floor surfaces with steadiness and comfort. The two tier setup rises to 11.8 inches, and each step is longer and wider than before, providing a more stable path for aging dogs and cats with mobility considerations. Soft, cushioning foam gives a gentle feel under paws, making daily transitions kinder to joints and muscles.
These thoughtful details come together to create a ramp that adapts to different rooms and routines, offering a softer alternative to leaps or jumps for pets with limited mobility. The waterproofing and grip-focused texture aim to support confident climbs from bed to couch or from floor level to your pet’s favorite perch.
The heart of the unit is 30D high density foam designed for high rebound and long-lasting shape, even with frequent use. There is no rigid frame, which helps keep the setup lightweight and easier to move between rooms. The removable cover is machine washable, simplifying regular cleaning. The product is recommended for pets weighing under 60 pounds, which covers many small to medium dogs and many cats.
When you first receive the ramp, it ships vacuum packed. Open the package and allow the sponge to contact air; give it 24 to 48 hours to rebound, with warmer temperatures typically speeding the process. The lightweight, frame-free design makes it easy to move between rooms for bed, sofa, or crate transitions. This setup works well for regular bedroom access, couch access, and easy floor-to-bed transfer without heavy lifting.
Real world moments often highlight a pet waking from a nap and choosing a calm, cushioned ascent or descent. The increased step size and non slip surface can help reduce hesitation, making daily routines smoother. Note that this is a supportive aid for everyday mobility and not a medical device; observe your pet and consult a vet for health-specific concerns if needed.
Q: What are the key design features of Topmart's High Density Extended Foam Dog Ramp & Steps?
A: It combines two wide, deep steps with a longer 11.8 inch height, plus a waterproof, non-slip corduroy cover for safer, easier climbs.
Q: Is this ramp suitable for small pets and older dogs?
A: Yes, the ramp uses high-density foam, a non-slip surface, and a supportive incline to assist pets with mobility needs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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