Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TSPRO Premium Dog Collar blends rugged durability with thoughtful comfort for medium to large dogs. Built to handle busy sidewalks, muddy trails, and everything in between, this collar keeps you in control while allowing your dog to move freely. The padded control handle is designed for secure, one-handed guidance, so you can steer your dog through crowds, busy sidewalks, or during outdoor training sessions without tugging at the neck.
Crafted from high-quality genuine polyester, the collar is thick and resilient yet soft enough to prevent chafing during long wear. The material’s texture contributes to a confident grip for both you and your dog, while the weather-resistant construction stands up to rain, mud, and sun-washed days at the park. It’s the kind of everyday gear that supports steady, calm handling on walks, hikes, and travel.
To ensure a secure fit, start with the recommended sizing and adjust as needed. The collar is designed to stay in place during busy days at the park, camping trips, or routine walks, helping you maintain control without compromising your dog’s comfort. In real-world use, the extra D-ring can support attachments like training tools or waste bin capsules for on-the-go walks.
With a focus on practical details, the TSPRO collar pairs form with function. The materials and finish are chosen to withstand outdoor weather conditions, active play, and daily wear, enabling you to rely on it across different activities—from casual city strolls to more vigorous outdoor outings.
Backed by TSPRO’s quality assurance and ongoing product refinement, this collar is designed to evolve with customer feedback. If you have questions or need support, the brand’s team aims to assist with your pet gear needs and preferences.
Q: Is this collar suitable for medium to large dog breeds?
A: Yes. It comes in sizes M and L to fit many breeds—measure your dog's neck for a snug, comfortable fit.
Q: What features support training or control during walks?
A: A padded handle offers secure control, the quick-release buckle enables quick on/off, and an extra D-ring supports accessories.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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