Trusted Pet Store Canada
Fast Shipping Canada





Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The TUG 360° Tangle-Free Retractable Dog Leash is designed to make everyday walks with your canine companion feel smoother and more controlled. This medium-size option is suitable for dogs up to 55 pounds, offering a balanced combination of reach and manageability. The bold red hue adds visibility and a touch of style to your outdoor adventures.
The leash features a 360-degree tape mechanism that helps minimize tangling as you move, so you’re less likely to fight with the rope or get snagged on branches. With a full 16-foot tape, you’ll have room to explore while keeping a comfortable grip on the handle.
The ergonomic anti-slip handle is crafted to stay comfortable in your hand, even on long walks. A heavy-duty internal coil supports consistent retraction, so you can focus on your dog’s exploration without fighting the leash.
This leash line offers size guidance to help you pick the right fit for your dog. The Medium model is designed for dogs under 55 pounds. Remember: retractable leashes are not intended for chewing; always supervise your pet during walks and store the leash when not in use.
Whether you’re navigating busy sidewalks, strolling through a park, or letting your dog sniff along a quiet trail, the TUG leash provides a balanced blend of freedom and control. Use the pause and lock functions to win back control in spur-of-the-m moment street crossings, and retract the tape gradually to guide your dog back toward you.
The leash is designed for daily use with a strong nylon tape and protective housing. Clean with a damp cloth after damp walks, avoid sharp objects, and store away from direct sunlight to extend life and performance.
Q: What size is the TUG 360° Retractable Leash, and who is it best for?
A: This is the Medium size, suited for dogs up to 55 lbs; smaller and larger options are available.
Q: Is this leash safe for dogs that chew on accessories?
A: Retractable leashes are not suitable for chewing; supervise and keep away from chewers.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|