Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet TZBEINN’s hard plastic cone collar, a sturdy alternative for extra-large dogs transitioning after surgery or injury. Built for big breeds such as adult Labs, Golden Retrievers, and German Shepherd mixes, this cone emphasizes protective purpose with practical comfort. The XL size is designed for neck girth between 16.9 and 20.8 inches and a depth of 13.2 inches, helping you choose a fit that feels secure without unnecessary restraint.
Key sizing and fit considerations
Designed for secure, comfortable recovery
After surgery or during healing phases, dogs may feel unsettled with unfamiliar gear. This cone acknowledges those moments by offering a familiar, secure fit that stays in place even when a dog shakes or nudges at the cone. Expect calmer evenings as your dog adapts, with quiet supervision and familiar rewards helping ease the transition.
The design emphasizes durability with a rigid plastic sheet that resists bending during activity, while the reinforced sponge edge maintains comfort. The compact, sturdy build helps keep recovery accessories straightforward for busy households and reduces the need for frequent adjustments.
Overall, TZBEINN’s XL cone aims to balance protection with practicality, helping you manage recovery with less guesswork and more confidence. While it does not guarantee specific outcomes, many households find it a flexible option that supports careful, supervised healing along with gentle encouragement and routine care.
Q: What size is the XL cone and what neck measurements does it cover?
A: XL fits neck girth 16.9–20.8 inches with a 13.2-inch depth; measure to ensure proper fit.
Q: How should I fit, secure, and care for the cone during recovery?
A: Use the cord lock for a snug fit, attach the elastic strap to the collar, and hand-shape after transit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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