Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The UNCN Dog & Cat Heating Pad is a large, 18 by 22 inch warming mat designed to provide cozy warmth for pets when indoor temperatures dip. Its surface is soft to the touch, and the temperature adapts to your settings, giving you a practical option for daily comfort without constant supervision.
A built‑in intelligent pressure sensor activates heat when your pet sits, and stops when they rise. This behavior helps conserve energy while offering a steady, approachable warmth that can make a chilly spot feel inviting.
Whether it’s a cold morning, a nap after a long walk, or a quiet recovery period, this pad provides a warm, comforting place for dogs and cats. It’s suitable for small breeds, elderly pets, recovering animals, or pets that simply enjoy a cozy retreat.
Start to feel warmth quickly—the pad reaches your chosen temperature in minutes. The temperature range spans from 35°C to 60°C (95°F–140°F), with an integrated overheat protection sensor to maintain a stable setting while your pet rests.
With safety in mind, the pad uses a low‑voltage 12V plug and a cord wrapped in a spiral guard to reduce bite risk. A waterproof inner shell protects the core elements, while the soft, removable micro‑plush cover is machine‑washable for easy care.
The waterproof inner layer keeps moisture out, while the machine‑washable cover simplifies cleanup after daily use, accidents, or spills. With its sturdy build and pet-friendly materials, this pad is designed for routine indoor use across seasons.
Q: How does the intelligent pressure sensor work on the UNCN heating pad?
A: The pad heats when your pet sits and stops when they stand, helping conserve energy.
Q: Is the UNCN heating pad safe for pets?
A: It uses a 12V low-voltage cord and a protective spiral cover; supervise and keep cords out of reach.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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