Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The UUpet Dog Grass Pad with Tray is a 26" x 26" reusable potty solution designed for indoor training and flexible outdoor use. This 2-pack includes two grass pads, a gray collection tray, and a small artificial tree—delivered in a way that aims to feel familiar to dogs while staying easy to manage for you.
Unlike plain pads, the tray features a compact artificial tree to recreate a real outdoor vibe. This thoughtful touch can help your dog feel more at ease during indoor potty sessions and may support smoother transitions between spaces. The result is a calm, home-friendly setup that fits well in kitchens, living rooms, or balconies.
Crafted from high-quality PP material, the grass is dense, firm, and securely attached to the pad, reducing shedding and maintaining a neat edge during daily use. The tray’s straight-line design simplifies handling, making cleanup a breeze after messes or routine changes in your routine.
Cleaning is straightforward: rinse the grass pad and tray with water and let them air-dry in the sun. The two-layer system helps manage pet waste efficiently, supporting a hygienic space that stays ready for your dog’s next need without demanding extra steps.
Each kit includes two reusable grass pads, one gray collection tray, and one artificial tree set. This complete setup is designed to be portable and reusable, allowing you to adapt from apartment living to outdoor spots as needed. It’s a flexible option for households balancing multiple spaces or schedules.
If you have questions or need assistance, UUpet provides after-sale support to help you get the most from this setup.
Q: What is included in the package?
A: Two grass pads, one gray collection tray, and one artificial tree set, plus responsive after-sale support from UUpet.
Q: Are these pads suitable for indoor and outdoor use?
A: Yes, the 26x26 pads are designed for indoor potty training and can be used outdoors when weather permits.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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