Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Veehoo Outdoor Heated Cat House is designed for outdoor cats that crave a dry, warm retreat without sacrificing accessibility or durability. Its 5-inch elevated bed keeps paws away from damp ground, while interior aluminum foil insulation reflects warmth to create a cozy pocket even on cold days. This shelter blends rugged construction with thoughtful details meant for feral and stray cats that rely on reliable outdoor coverage. Its compact footprint fits porches, barns, or garages, offering a quiet, unobtrusive space that can make a noticeable difference for outdoor cats seeking shelter after a long day.
The shelter includes a UL-tested waterproof heating pad and flame-retardant materials with a chew-proof cord, delivering dependable warmth with safety-minded design.
Place the Veehoo shelter in a sheltered outdoor nook to minimize wind exposure. The elevated base helps shed moisture after storms, while insulation creates a snug retreat that’s easy to monitor from a doorway or window. It pairs well with a quiet feeding area or a cozy corner of a barn where outdoor cats tend to gather.
This model fuses warmth, dryness, and straightforward care in a compact, purpose-built shelter. It’s designed to be a practical outdoor option that balances practicality with a focus on comfort for cats, without requiring heavy maintenance or complex assembly.
Q: Is this cat house suitable for feral outdoor cats in cold climates?
A: Yes. It combines insulation, a UL-listed heating pad, and a weatherproof shell to help cats stay warm in cold weather.
Q: How easy is it to assemble and clean?
A: It's tool-free with Velcro buckles and a quick-open design for easy cleaning and maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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