Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet an award winning hydration option from Veken designed with tiny tongues and busy homes in mind. The 50-ounce reservoir reduces refills while remaining compact enough for apartments and feeding areas. It is well suited for young pets, including kittens from weaning age, and can also support other small companions like guinea pigs, hamsters, birds, rabbits, and some reptiles when used as a water dispenser.
Engineered for peaceful living spaces, the pump operates at under 30 dB, softer than a library, so you and your pet can share a quiet corner without disturbance.
The transparent reservoir provides 360-degree visibility so you can monitor water levels at a glance. An optional lighting feature lets you adjust ambiance and spot level changes instantly.
The fountain uses a multi-stage filtration system with silver- and coconut shell activated carbon and a unique scale inhibitor. This combination helps keep water tasting fresh and reduces deposits in the tank.
With its 50-ounce capacity, the fountain can support a single pet for several days, reducing daily refills. The combination of quiet operation, varied flow modes, and clear monitoring aligns with practical pet care and low-maintenance routines.
Recognized as a Bowls Product of the Year in the 2025 Pet Innovation Awards, this fountain reflects forward-thinking hydration solutions for pets and their people.
Q: What is the noise level of the Veken fountain?
A: The pump operates below 30 dB, keeping disturbances to a minimum in shared spaces.
Q: What pets is the Veken fountain suitable for?
A: Designed for young cats and small pets; also suitable for guinea pigs, hamsters, birds, rabbits, and some reptiles.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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