Trusted Pet Store Canada
Fast Shipping Canada



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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover the Vetasac Dog Bed Mat, a reversible crate pad designed to elevate your pet’s resting space. Sized at 24x18 inches and finished in calming blue, this mat blends soft textures with versatile convenience for small and medium dogs. With two distinct surfaces, you can switch between warmth and airflow as seasons shift, helping your pet stay comfortable without changing beds.
The mat features a plush, self‑warming side and a breathable, cooling fabric side. When the temperature drops, flip to the plush surface for a snug, comforting feel; when it’s warm or after active play, the cooling fabric promotes airflow to help your pet cool down.
Whether you’re at home, in a crate, or on the go, this mat offers a versatile resting surface that’s easy to move between spaces. Its open rectangular design provides room to stretch and settle in a variety of positions, making it suitable for crates, carriers, apartments, or cars.
Vetasac offers a range of sizes to fit small through larger pets, with weight guidance to help you choose the right fit. Each size is designed to provide ample space for lounging in a variety of resting positions.
For easy maintenance, you can machine wash the mat and let it air dry. The design emphasizes durability and shape retention, making it a long‑lasting addition to your pet’s sleeping space.
Q: Is the Vetasac Dog Bed Mat suitable for all dog sizes?
A: The mat comes in multiple sizes, including 24x18 for small and medium dogs; check the size guide to select the best fit.
Q: Can the bed mat be used in a crate?
A: Yes, its rectangle open design fits most crates; it's lightweight and easy to move between spaces.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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