Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for everyday ear care, this vet-quality cleansing solution is formulated for both dogs and cats. The generous 128-ounce bottle supports regular use and can be incorporated into your grooming routine to help maintain clean, comfortable ears. The formula deodorizes and cleans the external ear canal, tackling routine grooming with a gentle touch that suits sensitive ears.
In every use, you’ll notice a balance of cleansing power and skin-friendly care. Alcohol and lactic acid help dry and slightly acidify the outer ear canal, while aloe softens the skin around the opening—so the cleaning process feels soothing rather than harsh. The result is an ear wash that supports routine care without heavy fragrance or irritation. This vet-quality formulation is described as gentle enough for regular use during bathing and grooming, so you can include it in your normal routine with confidence.
Because ear health matters for both dogs and cats, many owners include this solution in regular grooming sessions or after activities that can affect ears. The gentle, reliable formulation is designed for benign, repeated use, allowing you to support clean ears as part of your ongoing care plan. While results can vary by pet, this product is positioned to accompany a thoughtful ear-care routine without promising guarantees.
Note: Always observe your pet's comfort and consult a veterinarian if you have concerns about ear health or persistent symptoms.
Q: Is Vetoquinol Ear Cleansing Solution safe for daily use on dogs and cats?
A: Yes, it is gentle enough for regular use during grooming and bathing, but consult your veterinarian if your pet has sensitive ears or ongoing ear issues.
Q: What are the main benefits of using this ear cleansing solution?
A: It deodorizes and cleans the external ear canal, dries and acidifies the area, and soothes with aloe for regular ear care.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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