Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Vfrog Dog Stairs are a thoughtfully designed 22-inch tall, 5-step system that helps small companions reach beds and couches with less effort. Built for comfort, stability, and practical daily use, these steps combine a soft, supportive core with a sturdy, low-profile base so pets can climb with confidence. The design aims to ease repetitive jumps and offer a dependable route to favorite spots without demanding a dramatic leap from your pet.
Choose from three step configurations and three color options to fit your space and needs. The 3-step model reaches up to 15 inches, ideal for chairs and couches; the 4-step model goes up to 21 inches for most sofas and beds; the 5-step model climbs up to 24 inches, suitable for higher beds or car use. Available in khaki, grey, and pink to complement varied décor.
The steps are constructed with a high-density foam core that can support up to 50 pounds, providing a reassuring platform for tiny and junior pets. Rubber dots on the base grip floors and stay put on different surfaces, helping prevent wobble during climbs and descents.
Ideal for small dogs, senior pets, or recovering companions, the Vfrog stairs offer a steady, low-stress path to beds and couches. The height range accommodates a variety of furniture, so you can position the steps where your pet already loves to rest. The gentle climb and stable surface create an inviting routine that supports daily comfort without forcing abrupt jumps.
When cleaning, remove the cover and launder as needed; the inner foam should not be washed. After washing, reassemble and allow the foam to re-expand. If space is a concern, the compact design folds into a neat, usable footprint that fits in small rooms or beside the bed for quick access.
Vfrog combines thoughtful materials, simple maintenance, and adaptable sizing to help pets reach their favorite spots with ease. While results can vary, the combination of a non-slip base, stable foam support, and easy-to-clean cover makes these steps a practical addition for homes with small, aging, or mobility-challenged dogs and cats.
Q: What sizes and colors are available?
A: Three sizes (3-, 4-, 5-step) and three colors: grey, pink, khaki.
Q: Is installation required?
A: No installation is required; just unpack and allow 24-48 hours for full expansion.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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