Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Introducing the Vfrog 5-step dog stairs, a 22-inch-tall solution designed to help small dogs and cats reach beds, sofas, or chairs with confidence. The combination of a plush velvet cover and a durable core creates a stepping experience that feels controlled rather than hurried. For pet guardians, these stairs may translate to easier climbs and less strain during daily transitions, all without compromising safety or comfort.
Pet-friendly design supports seniors and pets with joint sensitivity, with steps shaped to snugly fit around furniture edges for guided ascent. A robust 35 D high-density foam paired with a thickened support board offers dependable, steady footing as your pet climbs and descends.
The 5-step model is ideal for higher beds or car seats while staying compact enough to fit around furniture edges. Three size options are available: 3-step up to 15 inches, 4-step up to 21 inches, and 5-step up to 24 inches. The stairs are designed to support up to 50 pounds, covering many small breeds and mature cats alike.
Delivery comes vacuum-packed and requires simple installation. Allow the foam to expand for 24–48 hours before first use. The outer cover features a smooth zipper for easy removal and cleaning; the foam core and fiberboard should not be machine washed. The rubber dots on the bottom provide grip on most floors, helping the stairs stay in place as your pet climbs. The velvet surface offers a soft, inviting touch under paws, which some guardians find reassuring during nightly routines or morning wake-ups.
Use these stairs for nighttime trips to a favorite bed, post-outdoor-return comfort, or helping a senior pet regain independence around the home. If you prefer quick refreshes between uses, the removable cover makes spot-cleaning straightforward without disturbing the foam core.
Q: Is this suitable for small dogs and cats?
A: Yes, designed for small dogs and cats, supporting up to 50 pounds with a sturdy, non-slip design.
Q: How do I setup and maintain the stairs?
A: Unpack, install, and allow 24–48 hours for foam expansion; remove the cover for cleaning; do not wash the foam core.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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