Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Vfrog 3-step dog stairs rise to about 13 inches, giving small or aging pets an inviting ramp to beds and couches. Crafted from high-density foam, the stairs are designed to support up to 50 pounds, offering a stable, cushioned ascent that can make favorite lounging spots feel closer and more reachable.
From first glance, you’ll notice thoughtful details that blend function with everyday practicality:
When you pick a size, you’re choosing how your pet climbs. The 3-step version fits chairs and couches up to 15 inches high, while the 4-step and 5-step variants cover higher furniture and car seats, giving you flexible options as your needs change.
Color options broaden compatibility with your home décor. Available in grey, pink, and khaki, these stairs stay discreet yet modern in most living spaces. The outer cover is designed for easy washing, while the inner foam remains protected inside a smooth zipper closure—replacing or reattaching the cover is straightforward, though it may take a moment to reseal completely after washing.
Imagine a night-time routine: your dog pads up the gentle incline, settling onto the bed with a soft thump of comfort as the cushions give slightly under their weight. In the living room, a quick hop onto the couch becomes simpler for a small canine companion or even a curious cat. The 50-pound weight capacity keeps everyday use in mind, while the foam keeps the ascent cushioned and quiet.
Care and maintenance are straightforward. The outer cover can be removed for cleaning, and the smooth surface makes spot cleaning convenient. Remember that the inner foam isn’t washable, so you’ll want to reattach the cover after any wash cycle. When stowed away, the compact form and inclusive carry handle make moving and storing the stairs effortless.
Note: Vfrog dog stairs are designed to assist with climbing and accessibility. Individual results may vary based on pet size, temperament, and daily routines.
Q: Do Vfrog Dog Stairs come in multiple sizes and colors?
A: Yes. They come in 3-step, 4-step, and 5-step configurations, with colors grey, pink, and khaki.
Q: Is installation required and how long to expand after unpacking?
A: No installation is needed. Unpack and allow 24–48 hours for the foam to fully expand before first use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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