Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a convenient 2-pack from VICSOM designed to slip into your daily routine with minimal fuss. Each 60 ml bottle provides a gentle, natural option that many pet parents explore to help their dogs manage occasional restlessness and respond to new surroundings. Suitable for small, medium, and large dogs—as well as puppies—the drops are easy to add to mealtime, offering a simple path to consistency in daily care without upheaval.
The drops pair melatonin with a thoughtful mix of botanicals. L-theanine, valerian root, and passion fruit extract are included to support emotional balance and relaxation. Puppy melatonin and passionflower extract add gentle calming properties that may help create a settled nighttime environment for dogs at different life stages.
In addition, echinacea extract is included with the intention of supporting immune health and natural defenses. This plant-based ingredient has a long history in herbal blends and may support long-term vitality in dogs when used as part of a regular routine.
Imagine a dog who experiences stress before car rides or trips to unfamiliar places. A few drops can be integrated into mealtime, potentially helping your dog feel more at ease during those moments. In households with variable schedules or loud neighborhoods, the drops might support a calmer evening routine, which can translate into quieter nights for both dog and owner. Whether your dog is a new puppy or an adult who has developed occasional sleep disruptions, the same product aims to offer gentle, dependable daily support.
With its 2-pack format, VICSOM provides a practical option for households with more than one dog or for owners who want a reliable cadence to maintain. While not a guaranteed outcome, many dog owners consider routine, comforting rituals a helpful part of daily life.
Q: Is VICSOM Liquid Melatonin suitable for dogs of all sizes, including puppies?
A: Yes. The drops are designed for small, medium, and large dogs, with a simple daily dose added to food.
Q: How do I use the product for calming and sleep support?
A: Add one drop to your dog's meals daily to support relaxation and a calmer routine.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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