Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the VILRAK Extra Large Heated Outdoor Cat House, a weatherproof, insulated shelter designed for outdoor life. Built to withstand chilly days and damp nights, it uses an aluminum foil insulated interior to help maintain warmth. A safety-certified heating pad provides gentle heat, creating a cozy nook for outdoor lovers who prefer fresh air and sunlight to a closed room. This shelter is more than a basic kennel; it is a purpose-built space that feels like a secure retreat during cold mornings and late-evening lows, without promising guaranteed outcomes.
The shelter blends practicality with protection. A waterproof PVC coated mesh roof and a door eave help shed rain and limit heat loss. A removable 5.9 inch elevated base ensures a dry floor, while a double-layer door cover helps block drafts while maintaining visibility. The result is a sturdy, long-lasting refuge that can weather seasonal changes without needing constant relocation.
With dimensions of 30.5 by 19.5 by 21.8 inches, this extra large house accommodates multiple cats or even small dogs without feeling cramped. The generous interior invites stretching out and relaxing, making it a practical option for feral colonies that rely on a single winter shelter or for households with several feline companions.
No tools are required for assembly. Hook and loop fasteners secure the panels, making it easy to assemble in a covered area such as a garage, barn, shed, porch, patio, or deck. Keeping the shelter in a shaded or sheltered spot helps extend its life and reduces exposure to the elements.
Place the shelter on a solid, dry surface away from direct wind channels. Regular checks ensure the heater pad remains functional and the interior stays clean and dry. This product is designed to support outdoor cats and small pets and is not a medical device.
Q: Is this cat house suitable for feral cats in winter?
A: Designed with insulation and a heated pad to help outdoor cats feel warmer; place in a sheltered area for best use.
Q: How easy is assembly and placement?
A: No tools required; fasten with hook-and-loop; position in a covered area like a porch or shed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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