Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the VILRAK Large Heated Cat House—designed to bring warmth and protection to outdoor, community, and feral cats during cold months. Built with five layers of weather-resistant materials and lined with insulated aluminum foil, this shelter aims to create a snug den that remains comfortable even as temperatures drop. A built-in heated pad adds gentle warmth, making chilly nights feel a little safer and more inviting for small companions and their humans alike.
The roof uses a 100% waterproof PVC tarpaulin, and the base sits 5.9 inches off the ground to help keep paws dry. Thoughtful details like upgraded door eaves and a double-layer entry curtain help block drafts and rain, reducing heat loss inside the shelter while keeping the interior inviting for a quick retreat from wind and snow.
The heating pad meets safety electrical standards and features a 6.6 ft chew-resistant cord. The fabric is IP67 waterproof and flame-retardant, with a built-in anti-overheating device for added peace of mind. Two exits give cats a quick escape route if needed, contributing to a calmer, safer sheltering space.
Measuring 23.6 inches by 15 inches by 15.5 inches (excluding the base), this shelter provides a roomy den for 2–3 cats or for households with larger felines. It works indoors or outdoors and is ideal for barns, garages, or porches. Assembly is quick and tool-free, using simple hook-and-loop fasteners so you can place it where your kitties tend to nest.
Note: While the shelter is weatherproof, wind and rain can still find their way through the door in exposed spots. For best results, place it in a sheltered area to minimize direct exposure to the elements.
Q: Is this cat house suitable for multiple cats?
A: Yes. The 23.6 x 15 x 15.5-inch footprint supports 2–3 cats, offering space to share warmth.
Q: Does it require tools to assemble?
A: No tools are needed; it assembles quickly with hook-and-loop fasteners for indoor or outdoor use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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