Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The VINTORA Snuffle Mat invites dogs to explore their natural foraging instincts through a tactile, scent-driven experience. Thick fabric strips (3.5 cm / 1.4 in) create a layered landscape where treats are hidden, turning snack time into a fun, brain-boosting sniffing adventure. Crafted from OEKO-TEX certified polyester, the mat is soft on noses and skin, durable for daily use, and easy to care for.
Sized at 17" x 23", this mat is truly versatile: it provides ample space for large breeds to forage comfortably, yet remains approachable for smaller dogs and puppies. It’s also noted to be suitable for cats who enjoy scent puzzles, making it a flexible enrichment option for multi-pet households. A non-slip base helps keep the mat in place during play, so you can focus on sniffing rather than rearranging the setup.
Care and maintenance are straightforward. The mat is fully washable—either in a washing machine or by hand—making post-sniffing cleanups quick and simple. Its modern design features a cool grey surface with a bright yellow bone motif, blending stylish home decor with practical enrichment.
In short, the VINTORA Snuffle Mat blends form and function: it delivers tactile, scent-based enrichment that supports engaging play, while fitting neatly into real-life routines and home aesthetics. While results vary by dog, many owners find it a thoughtful option for enriching daily sniffing, encouraging gentle activity, and turning ordinary moments into meaningful sniffing experiences.
Q: What sizes does the VINTORA Snuffle Mat accommodate and who can use it?
A: Sized 17 x 23 inches, it fits small, medium, and large dogs, including puppies.
Q: Is the mat machine washable and easy to clean?
A: Yes—it's machine washable or hand washable for simple cleaning after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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