Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
This versatile enclosure gives your tiny companions a safe, contained space to explore, play, and exercise. The design emphasizes visibility and simplicity: clear panels let you observe curious noses and twitching whiskers from multiple angles, so you can monitor activity without interrupting the moment. Constructed from lightweight yet durable plastic, the playpen balances portability with sturdiness, making it a practical choice for indoor use, and easy to transport for outdoor adventures on dry, level surfaces.
Each unit assembles to a roomy footprint of 48 inches by 24 inches by 16 inches, providing a generous area for small pets such as guinea pigs, rabbits, hamsters, hedgehogs, and similar companions to move, sniff, and explore. A thoughtful weight detail guides safe use: each individual panel can bear up to 6 kg, which encourages careful setup when you’re creating a play zone. While the panels are soft to the touch and easy to wipe clean, they’re not designed for sharp chewing or for pets with very strong jaw power, so consider placement and supervision accordingly.
The VISCOO playpen blends practical features with flexible setup options, so you can tailor the space to your living area and your pet’s routines:
Your Playpen Package includes everything you need for a quick setup and a stable play zone:
Stability is reinforced through multiple steps: ensure all connectors are fully tightened, use the hammer to reinforce joints, and consider zip-tying panels for added rigidity in high-traffic play sessions. The lightweight design also means you can rearrange the layout as your pet’s routines change, without tools or heavy lifting.
The enclosure is best suited for casual indoor use or sheltered outdoor spaces on flat surfaces. The low-profile, edge-free plastic reduces snags and makes cleaning quick and straightforward. Its multi-use nature means you can adapt it as a guinea pig cage, bunny pen, rabbit enclosure, or a compact baby-chicken cage for temporary housing. While it excels as a portable pet fence, remember to supervise and to configure it away from stairs, cords, or other hazards.
Q: What are the dimensions and which pets is this playpen suitable for?
A: Assembles to 48" x 24" x 16"; suitable for small animals like guinea pigs, bunnies, hamsters, and hedgehogs. Each panel supports up to 6 kg.
Q: What comes in the package and how can I improve stability?
A: Includes 12 panels, 50 nylon cables, 24 connectors, 12 non-slip mats, a wooden hammer, and a user manual. Ensure connectors are tightened; reinforce with the hammer and zip ties if needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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