Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The VISCOO 20-panel small animal playpen is engineered from high-quality coated steel, delivering a sturdy enclosure that stands up to daily use while keeping tiny pets visible from every angle. The thoughtful 0.5 inch mesh spacing balances containment with airflow, so you can enjoy a clear view of each twitch, sniff, and little hop as your pet explores.
Included are eight transparent top panels that cap the playpen, helping prevent playful jumpers from escaping while preserving a wide field of view. This setup is especially appealing for pets that tend to test their bounds, such as rabbits, puppies, and curious kittens, allowing you to supervise without interruptions.
A waterproof floor mat fits neatly inside the 24 x 48 inch interior. Made with a durable 600D oxford exterior and a PVC waterproof inner coating, it shields floors from spills and accidents and wipes down quickly after playtime. The mat’s design simplifies routine cleaning, keeping both your space and pet area tidy.
Assembly centers on ABS connectors that attach to rounded metal panels. When you lock each connection firmly and reinforce with nylon ties, you create a stable perimeter. A quick read of the manual and a few gentle taps with a wooden hammer help ensure a snug, lasting fit.
Designed as a practical C&C cage, this enclosure adapts to a range of small animals and space layouts. It serves guinea pigs, rabbits, puppies, kittens, and baby chicks, making it a versatile choice for indoor rooms, sheltered balconies, or safe outdoor areas. Its modular nature supports different configurations to suit your space and needs.
Overall, when fully assembled, this playpen measures 48 inches long by 24 inches wide by 16 inches high. The combination of clear observation panels, secure enclosure features, and a wipe-clean floor mat makes it a practical addition to a busy pet-friendly home.
Q: What pets is the VISCOO 20-panel playpen suitable for?
A: Ideal for small animals like guinea pigs, rabbits, puppies, kittens, and baby chicks; offers safe containment with clear visibility.
Q: What are the key features and dimensions?
A: Dimensions are 48 x 24 x 16 inches; includes waterproof floor mat, eight transparent top panels, and sturdy ABS connectors for a secure setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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