Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The VIVOSUN Reptile Heating Pad 6x8 Inch with Thermostat Combo places warmth exactly where your terrarium needs it most. Built to stay in place under the tank, it provides a reliable heat source that works with a digital thermostat to help keep basking areas consistent without guesswork.
Designed with durability and easy maintenance in mind, this heat mat uses far-infrared heat to spread warmth across the substrate. The surface is IP67-rated and waterproof, so it can be scrubbed clean between feeds and routine care, helping you keep the habitat tidy with minimal fuss.
The included Digital Thermostat keeps you in control, with a clear display and precise readings so you can adjust the heat to suit your terrarium setup.
Set the desired range, and the thermostat maintains the surface temperature within specified limits. The control range is 40–108 ºF, and the display covers 32–210 °F for reference. The unit plugs into North American outlets for straightforward setup.
In real-world terrarium setups, keepers appreciate having a compact heat source that can be paired with a thermostat for stable warmth. Results vary by species and tank size, but the combination offers a practical option for maintaining a comfortable habitat without heavy equipment.
Q: What is the size of the heating pad and what temperature range can the thermostat maintain?
A: Pad size is 6x8 inches; thermostat controls 40–108°F with a display range of 32–210°F.
Q: Is the surface waterproof and easy to clean?
A: Yes, the IP67-rated surface is waterproof and safe to scrub for routine cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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