Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for indoor play, VIWIK Hide and Seek delivers a playful challenge that taps into a cat’s natural hunting instincts. A concealed feather teaser pops in and out at unexpected moments, turning ordinary afternoons into mini adventures. The experience is tactile, visually appealing, and crafted to invite curious cats to stalk, pounce, and swat. While results vary by cat, many owners notice increased activity, curiosity, and repeated play when a feathered target glides into view and then vanishes again.
What makes this toy stand out is its unpredictable motion. The feather teases, retreats, and reemerges in randomized patterns, inviting your cat to track every movement. In real-life use, a playful kitten or an energetic adult cat can enjoy bursts of pursuit, followed by a momentary pause that rekindles interest. This dynamic can help keep sessions fresh, reducing boredom and encouraging movement without requiring constant supervision.
Whether you’re helping a sleepy senior cat stay mentally engaged or encouraging a curious kitten to burn off a little energy, this toy adapts to pace and mood. Place it in the living room, hallway, or any open space with a smooth surface to create compact play sessions that fit into a busy day. The design emphasizes safe, non-minimally invasive play that’s easy to reset between uses, making quick, repeatable enrichment parts of your routine.
The product carries a patent designation in the United States, underscoring thoughtful design and protection for its features. If you ever need assistance, VIWIK support stands ready to help ensure a smooth, enjoyable experience for you and your cat.
Q: On which surfaces can the VIWIK Hide and Seek Toy be used?
A: It sticks securely to tile, hardwood, and marble with strong suction cups; not recommended on carpet.
Q: How do the play modes work and how is it controlled?
A: The feather moves with randomized bursts; there are two speeds and LED indicators to switch modes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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