Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Vizpet LED Dog Collar blends soft TPU and durable nylon for a fit that stays comfortable during long walks. It’s adjustable with a secure buckle and features a heavy-duty D-ring for leash attachment, helping you keep your dog within reach and easily identifiable.
Designed for high visibility, the collar uses flat optical fibers to create a bright glow that can be seen from a distance, enhancing safety during dawn, dusk, or nighttime strolls. The medium size and green color strike a balance between visibility and everyday wear, making it a practical addition to your dog’s gear.
Power is controlled with a single button, allowing you to switch among Quick Flash, Slow Flash, and Steady Glow. Quick Flash draws attention in busy areas, Slow Flash provides a longer glow for strolling, and Steady Glow offers constant visibility for night adventures. Typical runtimes vary by mode: approximately 6–10 hours for Quick Flash, 10–12 hours for Slow Flash, and 4–8 hours for Steady Glow after a full charge.
Charging is straightforward and versatile. The collar is USB rechargeable and can be powered from computers, car chargers, or power banks using a 5V USB adaptor only. A full charge takes about two hours, giving you flexible options for on-the-go charging.
Made from high-quality TPU and nylon, the collar stays lightweight while resisting daily wear. The padded strap adds comfort for dogs that pull or explore, and the sturdy D-ring keeps leashes secure during active outings. In real-life use, you’ll notice easier nighttime spotting, fewer leash tangles, and a reliable stay-put fit.
For caregivers and pet owners, Vizpet offers peace of mind with a 180-day guarantee. If you encounter any issue on arrival or have questions, reach out for support. This green medium collar is designed to meet daily needs, from quick neighborhood walks to longer adventures.
Keep the collar clean with a quick wipe-down after outdoor use. Store in a cool, dry place when not in use. The design aims to withstand rain and mud during ordinary outings, but avoid submerging in water for extended periods.
Note: Use only a 5V USB adaptor for charging to ensure optimal performance and safety.
Q: How is the Vizpet LED Dog Collar charged?
A: It charges via any USB cable with a 5V adaptor, about two hours per full charge.
Q: What sizes and safety features does this collar offer?
A: Medium size with adjustable strap, heavy-duty D-ring, and bright lighting for visibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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