Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Elevate backyard play with a launcher designed for medium to large dogs. The VKL Pro blends rugged durability with a clean, premium aesthetic, built to withstand outdoor adventures in sun, wind, or light rain. Its matte ABS housing resists scratches and feels sturdy in hand, while a compact silhouette makes storage and setup simple.
Clarity matters during fast-paced fetch sessions. The HD display provides at-a-glance information on how many shots you’ve launched, the current distance setting, and the remaining battery life. This quick visibility helps you keep pace with your dog and adjust plans on the fly without missing a beat.
Organization keeps play focused. Dual storage compartments hold up to three tennis balls plus the remote and charger, so essentials stay together and ready for reloads. When you’re ready to go, everything you need is within reach in one tidy unit.
Powered by a long-lasting 2600 mAh battery, the VKL Pro keeps action going between charges. It accepts standard tennis balls, so you don’t need special ammunition. The self-reloading and fetch-friendly design supports regular, playful exercise and mental engagement for dogs.
What’s included and how it ships: two tennis balls, the remote, and the charger are placed inside the launcher’s dual storage compartments, ensuring you have what you need right out of the box. This design keeps gear organized and ready for action as soon as you are.
With its combination of durability, clarity, and practicality, the VKL Pro aims to make fetch more engaging and manageable for you and your dog. While individual results will vary, you may experience more consistent play, longer sessions, and simple, repeatable setups for ongoing training and fun.
Q: What launch distances does the VKL Pro support?
A: Three presets: 10 ft, 20 ft, and 28 ft, adjustable with the remote or built-in buttons.
Q: What is included in the box and how is it stored?
A: Two tennis balls, remote, and charger are stored in the launcher’s dual compartments for easy access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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