Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Voanos Dog Cat Mat is crafted for households where mess-free feeding matters. Sized at 12 by 18 inches and finished in a calm blue, it creates a dedicated, attractive space for your pet’s bowls. The bone-shaped design and dog paw accents add personality to your living space while keeping bowls neatly arranged during busy mealtimes.
Key features at a glance — this mat blends form and function. It’s built from high‑quality diatom mud leather, a durable, scratch‑ and tear‑resistant material designed to stand up to daily use. A rubber backing grips the floor, helping prevent slips and nudges when pets lean in for a drink or a bite. The result is a steadier feeding zone that can help reduce spills and chased bowls across the room.
Imagine a kitchen corner where bowls sit cleanly, water stops soaking into the floor, and the room feels tidier after every meal. The Voanos mat supports that experience with a soft yet durable surface that cushions bowls and stays in place. Its absorbent core can help manage everyday messes, from water drips to light milk spills, without staining the floor underneath.
In homes with multiple pets or shared feeding stations, the mat helps delineate spaces, reducing cross-contamination of bowls and promoting a calmer mealtime routine. The bone design and colorway add a friendly, pet-friendly touch to your decor while providing a practical feeding area you can rely on day after day.
Under normal use, this mat is designed for long-term performance. Clean with a damp cloth for routine maintenance. For deeper cleaning, rinse or machine wash and air dry. The surface is shaped to resist tears and wear, so you can count on a dependable feeding mat that complements your home.
Whether you’re outfitting a single-pet household or equipping a multi-pet home, the Voanos Dog Cat Mat offers a practical, stylish solution for indoor pet feeding. It’s a soft, protective layer that helps keep feeding zones tidy, organized, and comfortable for your furry family members.
Q: Is this mat suitable for both dogs and cats?
A: Yes. It’s designed for both dog and cat bowls and helps contain spills for a cleaner feeding area.
Q: How easy is cleaning and maintenance?
A: Wipe with a damp cloth, rinse under running water, or machine wash for deeper cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com