Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The West Paw Zogoflex Toppl is a treat-dispensing dog toy puzzle designed to challenge moderate chewers while turning snack time into an engaging problem-solving session. This X-Large, Granny Smith colored toy holds kibble or treats and reveals new surprises as your dog nudges, rolls, and nudges it across the floor. The vivid hue helps keep the toy easy to spot both indoors and outdoors, making every play session a visible joy.
Built for durability, the Toppl blends rugged chew resistance with thoughtful design. The result is a reusable, non-toxic plaything that can stand up to enthusiastic exploration. Alongside its puzzle appeal, the toy doubles as a floatable fetch partner once the treats are gone, letting you blend interactive play with water fun. Made with recyclable materials and manufactured in the USA, it reflects West Paw’s commitment to responsible pet products that are easy to care for and easy to enjoy.
Fill the Toppl with kibble or treats. As your dog twists, paws, and nudges, pieces tumble out gradually, turning ordinary snacking into a rewarding challenge. When the puzzle is solved, you can toss it for a game of fetch or let it float in water for a splashy reward. The design is intended to engage your dog’s senses and curiosity without relying on force.
Cleaning is straightforward thanks to dishwasher-safe materials, and the toy’s bright finish makes it easy to spot after outdoor play. The Toppl is made in the USA and is designed to be recyclable and long-lasting, aligning with a thoughtful approach to pet gear. For added variety, you can freeze chicken broth or broth-based treats inside to extend playtime during hot days or training sessions. This flexible design makes it suitable for a range of environments, whether at home, in the yard, or by the pool.
In short, the Toppl invites dogs to use their natural curiosity and problem-solving skills in a playful, low-pressure way. The Granny Smith color delivers a lively look that stands out in any setting, while the X-Large size supports larger dogs or households with multiple dogs enjoying shared puzzle play.
Q: Is the Toppl dishwasher safe?
A: Yes, the Toppl is dishwasher safe for easy cleaning.
Q: What can I fill Toppl with for my dog?
A: Fill with kibble or treats; its puzzle design offers mental stimulation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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