Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
WhoseID's Dog Collar with QR Code blends safety, comfort, and smart ID features for everyday adventures with your pet. The design prioritizes visibility, soft wearability, and quick access to essential information, making it a practical everyday accessory for dogs and their people.
Reflective strips run along the collar to boost visibility in low light. This small design detail helps you and your dog stay more noticeable during early morning or evening outings.
The collar uses high-quality nylon webbing with soft neoprene padding. It’s breathable and durable, staying comfortable through long walks, training sessions, and daily play without rubbing or irritation.
With four available sizes, you can find a secure fit for a wide range of breeds. Before you buy, measure your dog’s neck to pick the right length for comfort and security.
The QR Code buckle acts as a digital ID touchpoint. Scanning reveals basic pet details and owner contact information. In case your dog is separated from you, the system can trigger an automatic alert with location updates and contact data. The L size includes an Airtag holder for additional tracking options.
WhoseID supports you with responsive assistance—expect a reply within 24 hours if you have questions or need help.
Perfect for daily walks, trips to the park, and weekend adventures. The collar balances practical safety with everyday wearability, designed to endure outdoor activity while keeping your dog comfortable and identifiable.
Easy to clean and quick to dry, the durable nylon and neoprene materials are built to withstand outdoor life and regular use.
Measure your dog's neck, review the size chart, and consider your dog’s daily routine to pick the best fit. This collar is designed for everyday use with a focus on safety, convenience, and peace of mind.
Q: How does the QR code feature work if my dog gets lost?
A: Scanning reveals your pet's basic details and contact info; it can trigger an automatic location alert to you.
Q: What sizes are available and how should I measure?
A: There are four sizes. Measure your dog's neck and choose the length that allows a secure, comfortable fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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