Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Remembering a beloved dog or cat can feel overwhelming, but you can honor a life well-loved with the X-partner Pet Memorial Frame with Collar Holder. This thoughtful keepsake brings together memory and meaning in a single, tangible piece you can treasure over the years.
Designed with care, the frame uses eco-friendly wood that adds warmth and a natural touch to any space. Its perforated collar holder includes a precise opening to secure a collar, turning everyday belongings into a lasting tribute. The heartfelt inscription, You left paw prints on our hearts forever, speaks to the bonds shared and invites reflection without crowding the memory.
A simple display idea is to pair a favorite photo with the collar, creating a personal tableau that feels intimate and timeless. The packaging is intentionally thoughtful: a ribbon and premium gift box labeled Especially for You make this frame a considerate sympathy gift for friends or family navigating loss. Whether placed on a mantel, on a shelf, or in a dedicated memorial corner, the frame offers a timeless way to honor a pet and keep their presence near you.
Every aspect of the frame is crafted to be meaningful and durable. The eco-friendly wood offers a warm, natural grain that suits rustic and modern interiors. The collar holder is sized for standard collars, with the opening designed to keep the collar secure while allowing easy removal for cleaning or swapping keepsakes.
A keepsake for many seasons, the frame’s classic silhouette works well on mantels, shelves, a bedside table, or a dedicated memory corner. It is intended as a gentle focal point that respects the memory rather than dominating the space.
To preserve the finish, wipe with a soft cloth and avoid abrasive cleaners. Keep the frame away from excess moisture to maintain its warm appearance over time.
Q: What does the X-partner Pet Memorial Frame include?
A: A rustic eco-friendly wood frame with a perforated collar holder and a heartfelt inscription, plus gift-ready packaging.
Q: How can I display memories with this frame?
A: Place a favorite photo and your pet’s collar on a shelf, mantel, or memorial space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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