Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
XLX TURF offers a large artificial grass pad designed for dog potty routines and everyday use. The surface features a plush 1.38 inch pile that feels soft yet durable under paws, providing a comfortable experience during potty moments and routine breaks in both indoor and outdoor spaces. The backing design includes drainage considerations so liquids can disperse quickly, helping keep surfaces drier between cleanups.
Safety and care are built in with lead free construction that is pet and kid friendly. The generous 4x6 ft footprint accommodates one or more dogs, while the drainage holes in the rubber backing promote fast runoff, supporting a tidier area and less surface moisture after use.
Designed for both indoor and outdoor settings, this pad works in patios, balconies, porches, backyards, apartments, or pet carriages. It is portable and weatherproof, ready for seasonal shifts or travel with your pet.
Maintenance is straightforward: rinse with clean water and mild soap, then air dry. Each pack includes one pad that can be easily cut to any size, allowing you to customize for crates, beds, or kennels. Replacement pads are simple to swap when needed, letting you adapt the setup as your needs evolve.
Q: Is this XLX TURF pad suitable for indoor and outdoor use?
A: Yes, it works well in both spaces with a durable, easy to clean surface.
Q: What are the dimensions and can it be cut to fit smaller spaces?
A: The pad measures 4 ft by 6 ft and can be trimmed to fit crates, beds, or kennels.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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