Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Ying Tutu designs for roomy comfort and practical, everyday use. Each litter tray measures about 20.2 inches long by 15.1 inches wide by 5.1 inches deep, delivering generous space for big cats, geriatric kitties, and homes with multiple pets. The light blue shade adds a soft, calming touch to your pet area, while the open, low-entry design minimizes bending and scrambling—making routine visits smoother for cats with mobility issues or kittens learning the ropes. In busy households, placing a second box in a different room creates a dedicated potty zone, helping keep floors cleaner and routines predictable for everyone. The two-pack also gives you the flexibility to rotate boxes during cleaning or to have a backup option when you’re away, making daily maintenance more convenient.
In day-to-day use, the tray’s non-porous surface resists odors and stands up to regular cleaning, while the roomy interior minimizes crowding during potty breaks. The rounded corners and stable base help keep pawing predictable, and the rugged build holds up to daily use without frequent replacements. The two-pack format offers practical flexibility for placement in common areas or quiet corners, letting you tailor a setup that fits your home’s rhythm.
Versatility is a key benefit—the large footprint suits big cats and multi-cat homes, while the low-entry design may support easier transitions for aging felines and kittens. It also accommodates training routines by reducing barriers to entry and exit. For best results, pair the boxes with a gentle cleaning routine and place one box in a busy living area and the other in a quieter spot to provide choice and privacy for your pets. Results can vary by animal, but many households find this setup helps create calmer potty moments and a tidier living space.
Q: Why choose the Ying Tutu 2-Pack Extra Large Litter Boxes?
A: They offer large space, durable ABS, and a low-entry design suitable for seniors, kittens, and multi-cat homes.
Q: How should I clean and maintain these litter boxes?
A: Rinse with mild soap, dry thoroughly, and avoid harsh solvents to preserve the ABS surface and hygiene.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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