Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Introducing the YLONG Cat Carrier, a soft-sided travel solution built to help pets stay comfortable during journeys. Its lightweight construction combines thoughtful details with practical features to support smooth transitions from home to cabin, while still feeling gentle on your companion’s senses. This carrier is practical for cats, dogs, and puppies, offering a calm, breathable space that travels with you rather than adding bulk to your bag.
Before you purchase, review interior sizing and pet measurement guidelines. The carrier is designed for pets up to 14 L x 10 H and up to 14 lbs. Exterior dimensions measure 17.5 L x 7.5 W x 11 H, which helps ensure it stays under seat limits on many airlines. The interior space will be slightly smaller due to fabric thickness and plush padding, so plan for a snug but cozy fit.
Crafted from reinforced polyester with claw-defense mesh on the top and five sides, the carrier promotes steady airflow and resilience against wear. Weighing about 1.3 lbs, it stays easy to carry, and robust zippers help keep your pet tucked safely inside.
Ventilated mesh on the top and sides ensures continuous airflow for your pet’s comfort. Quick-access zippers allow you to reach your pet for reassurance or a gentle pause during travel. A padded shoulder strap and a compact storage compartment add everyday practicality, while the bag is seatbelt-compatible for car trips.
Use it for airline cabin travel, road trips, or visits to the vet where a calm, contained space can make transitions easier. The soft sides, plush padding, and thoughtful airflow design can help create a sense of familiarity during busy travel days. Remember, results can vary by pet and situation.
Q: Is the YLONG Cat Carrier airline approved for major airlines?
A: The carrier is designed to meet airline requirements and is accepted by several carriers, including Southwest, American, Delta, United, and more.
Q: What are the interior size guidelines and weight capacity?
A: Fits pets up to 14 lbs and up to 14 L x 10 H; exterior is 17.5 L x 7.5 W x 11 H.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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