Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtful solution for small dogs, senior pets, and recovering companions. The ZOMISIA Dog Stairs pair combines comfort with stability, featuring a split design that zippers together for a full 5-step climb or can be used as a 3-step and 2-step pair separately to fit different furniture and spaces. This flexibility helps pets reach sofas, beds, or vehicles with less effort and more confidence.
Constructed for everyday life, the stairs rely on a 35D high-density foam core that offers steady support as paws transition between steps. The outer layer uses plush fabric to enhance grip, while a non-slip bottom keeps the unit firmly in place on smooth floors. The result is a reassuring climb that pets can approach at their own pace.
Care and setup are designed to be practical and straightforward. The stairs are vacuum-compressed and require no tools to set up, fully expanding within 24 to 72 hours. The outer cover is detachable and washable, making cleanup simple; note that the inner foam should not be washed with water.
While results can vary by pet, many owners find that the design supports easier access to furniture and cars without resorting to jumping. The ZOMISIA Stairs aim to offer a flexible, comfortable option that fits into everyday routines.
Q: Is the ZOMISIA Dog Stairs suitable for high beds and cars?
A: Yes. The 5-step configuration reaches up to 22.5 inches, aiding access to high beds or cars.
Q: How many configurations does the stair set offer and how is it assembled?
A: It can be used as 5-step or split into 3-step and 2-step; parts connect with a zipper; no tools needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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