Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
ZOMISIA Dog Steps for Couch in Grey blends pet friendly comfort with practical design to help small dogs and cats reach sofas and beds with ease. The plush outer surface invites paws to grip as your furry companion climbs, while a non slip bottom keeps the stairs steady on smooth floors. This thoughtful accessory fits into everyday life without overwhelming your living space, offering a calm path to seating and resting spots.
The family of ZOMISIA steps includes 3 step, 4 step, and 5 step configurations, translating to heights of 13.5 inches, 18 inches, and 22.5 inches respectively. Choose the 3 step for low sofas, the 4 step for standard couches or beds, and the 5 step to access higher beds or car seats. This range makes it possible to tailor the stairs to your furniture and your pet s needs.
At the core is 35D high density foam paired with an eco friendly support board, delivering stable support as your pet climbs. The plush outer fabric increases paw friction, while the bottom remains non slip to help the stairs stay in place during use. Together these elements create a secure climbing experience for small dogs and cats alike.
The stairs arrive vacuum compressed and fully expand within 24 to 72 hours. The cover is detachable and washable by hand or machine, while the inner foam should stay dry during cleaning. This combination supports regular use while keeping maintenance simple.
Position the steps by the couch for easier access to seating, near the bed for bedtime routines, or in a car to simplify getting in and out. The design emphasizes a gentle, steady climb rather than jumping, which may make daily routines smoother for pets and people in the home.
Please note that benefits described reflect product features and typical use cases, not guaranteed outcomes for every pet.
Q: What sizes do ZOMISIA Dog Steps come in?
A: Available in 3 step, 4 step, and 5 step variants to fit different furniture heights.
Q: Is the cover washable?
A: Yes, the outer cover is detachable and machine washable; inner foam should not be washed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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